OK Support Services Ltd will become the employer for all workers and will be responsible for the payment of wages, issuing of payslips, enrolment into pension plans, processing of statutory payment (for example holiday pay, SSP/SMP). We also take over responsibility for dealing with any attachment of earnings.
OK Support Services Ltd contracts with specialist delivery partners to provide backoffice support and all things App related as part of the arrangements.
Categorically no. Workers will never be charged for any of our services. Quite simply, we believe that every worker should have access to financial, physical and mental benefits regardless of their level of earnings.
As the employer, this becomes our responsibility. Workers are paid under our PAYE reference and we submit RTI, FPS and EPS reports to HMRC as well as P32’s and P45’s.
We also charge VAT on all invoices for providing a supply of labour.
We will be responsible for the payment and calculations of holiday pay.
As part of our Employee Engagement App, workers will have access to current and previous payslips together with holiday accrual information and pension information, meaning the amount of questions from workers should reduce.
As we will become the employer, this creates a sub-contract arrangement within the supply chain. You will need to check your terms of business with clients to see if this requires further investigation or if any clauses need to be changed. We are happy to provide further assistance if required.
In addition, many clients define payroll requirements using the phrase “PAYE at Source”. All of our payrolls are operated under PAYE at Source conditions.
Prior to engaging with a new client, we will instruct our independent auditor to conduct a short pre-supply audit. The reason for this is to protect both yourself and us and ensure that all of your day to day operating procedures are in line with current statutory requirements.
Our auditor is an ex-GLAA inspector and an accredited lead auditor with a wealth of experience.
During this time, it is a great opportunity for you to ask questions, discuss best practice and obtain consultation on any areas that may assist your business processes. This is totally free of charge.
In order for us to provide all of the benefits to workers including the pension, we have to be the employer.
The worker will need to sign a Contract for Services or a Contract of Employment with OK Support Services Ltd.
You will need to pay the Apprenticeship Levy and this is fully itemised within your invoice.
The reason for this is that as we are responsible for multiple payrolls and we always become the employer of the workers then HMRC determine that we are one consolidated payroll and no Employers NI allowances or Apprenticeship Levy thresholds are allowed.
App Levy is recharged based upon the months P32 so you won’t see a weekly charge but a single monthly charge at the end of each month.
As required by law all workers must be offered a workplace pension.
We have a nominated auto-enrolment Pension Provider, Options who are an approved Pension Provider through the Pensions Regulator.
All pension contributions are invested through a nominated investment house called TAM Asset Management Limited.
Compliance is at the heart of all our services and we pride ourselves on ensuring that we remain compliant with all external organisations.
We have inbuilt compliance functionality within our payroll software to highlight any potential areas of concern and provide you with exception reports, anything from breach of working time directive, breaches of NMW and Modern Slavery Awareness indicators.
PAYE – You will be provided with a screenshot of our HMRC portal which shows all payments have been made.
VAT – You will be given a schedule of what invoices have been included in the quarters return. You will also receive a screenshot showing that our quarters VAT has been paid.
